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Human Element, Leadership and Management (HELM) at the Operational Level

About this course

This course is designed to meet the mandatory requirements for training in the human element, leadership and management at the operational level as set out in Regulations II and III of the International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW).  It provides students with awareness and understanding of the key human factors influencing effective resource management.

Students will acquire and develop tools and practical skills to enhance their maritime resource management capability.  This training is a prerequisite for a first Certificate of Competency (CoC) issued by the MCA meeting the requirements of Regulation II/1, III/1 and III/6.

The course will develop knowledge and skills to address:

  • Situation and risk assessment: to understand the influence of a situation and risk assessment in the principles and practice of decision making at an operational level.
  • Situational awareness: how to acquire and maintain situational awareness and accidents and increasing safety margins.
  • Communication: how to recognise and apply best practice in communication, and be aware of barriers to communication and how these may adversely affect situational awareness.
  • Shipboard training: to understand the aim of shipboard training, the principles of learning and methods of developing human potential.
  • Culture: how to recognise and respond to cultural issues including cultural awareness and bias including national, organisational, departmental and personal cultural approaches.
  • Team working: to recognise team working models and conflict management style.
  • Leadership and management: to recognise and demonstrate effective leadership behaviours.
  • Workload management: understand the concept of task and workload management and be able to apply it.  Recognising fatigue and stress in yourself and others, and developing strategies for dealing with them.

How to book

Please contact the admissions team if you require more information about this course:

Telephone: +44 (0)23 8201 5004 

Normal office hours are (UK time):
Monday - Thursday: 08.30 - 17.00
Friday 08.30 - 16.30

Please be aware that online bookings will be confirmed with joining information within one working day of the booking being made. Confirmation of payment should be received in the normal way.

Please ensure that you follow the booking process and do not enter payment details more than once, unless you are booking more than one course. If you experience any issues, please email

Dates also available at Solent University's East Park Terrace campus

The dates and links to book in the main table below are for the HELM(O) course run at the Warsash campus. We are also running some HELM(O) courses at Solent's main East Park Terrace campus in Southampton city centre. To check availability or book onto one of these dates, please contact our admissions team, either by email or call: +44 (0)23 8201 5004.

EPT dates
Date Location Availability 
8 March 2018  East Park Terrace, Southampton  No 
3 April 2018  East Park Terrace, Southampton  Yes 
30 April 2018  East Park Terrace, Southampton  No 
4 June 2018  East Park Terrace, Southampton  No 
11 June 2018  East Park Terrace, Southampton  No 

Course availability and booking

Date Places Fee Book
Monday 19 March 2018 Yes £430 Book
Monday 9 July 2018 Yes £430 Book
Monday 23 July 2018 Yes £430 Book

Course information

Next available date

Monday 19 March 2018


3 days





Teaching methods

Learning is developed through lectures, discussions, case studies and group work.


Students following an MNTB/MCA approved programme are eligible to attend this course after their first seagoing phase.

Students following the experienced seafarer route to MCA certification shall meet the minimum seagoing service requirements for the issue of a first CoC.

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