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Crew Resource Management

About this course

The purpose of this course is to introduce the main tenets of resource management and to provide a training environment where delegates can develop their non-technical skills in order to enhance the operational safety and efficiency of company vessels. The main topics covered are:

  • Co-operation and teamwork
  • Situational awareness management
  • Decision-making
  • Human factors and human error
  • Crisis management and human behaviour
  • Leadership and workload management
  • Risk assessment and risk management
  • Identification of and breaking error chains
  • Communications
  • Planning and prioritising
  • Critical thinking skills
  • Emergency preparedness
  • Contingency planning

The course is designed for mixed groups of deck and engineering officers. The optimum number is four to six officers of each discipline per course.

Course delivery location

This course is delivered from our new maritime simulation centre at Solent University's main East Park Terrace campus in Southampton city centre. Please check your joining instructions for further information. 

Southampton city centre map

Getting to Solent University

How to book

Please contact the admissions team if you require more information about this course:

Telephone: +44 (0)23 8201 5004 

Normal office hours are (UK time):
Monday - Thursday: 08.30 - 17.00
Friday 08.30 - 16.30

Online bookings will be confirmed with joining information within one working day of the booking being made. Confirmation of payment should be received in the normal way.

Please ensure you follow the booking process and do not enter payment details more than once, unless you are booking more than one course. If you experience any issues, please email

Your joining instructions will tell you which campus your training will take place at - please read carefully and take note.

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